Possible Solutions¶
Here, you find some problems which might occur with your installation and their solutions.
For a list of known issues refer to the corresponding section of the Release Notes.
Flickering Browser when Opening the User Interface¶
If you cannot open the user interface, and the browser is flickering, the reason could be that the certificates are invalid and the validation cannot continue.
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Check the configuration of the OIDC identity provider.
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Get a new token signing key from the OIDC identity provider and specify the same certificate with
ID_PROVIDER_CERTin the configuration of SEAL Operator.
Cannot Open Settings of a Panel in the User Interface¶
If the settings of a panel in the user interface cannot be opened, check the syntax and the semantic of the correspondent panel configuration files. For further information refer to PLOSSYS 4 Panel Customization.
Check if the configuration has been modified in both configuration files and also if all configured fields are contained in fields in the fieldsets array.
Hint - JSON syntax check
With online validation tools such as https://jsonlint.com/, you can check the syntax of your JSON file. However, the validation tools are not able to check for semantical correctness.
No Output to PLOSSYS 4¶
If the output to PLOSSYS 4 does not work, the reason could be that the node-p4rest cannot access the directory structure of PLOSSYS 4. Make sure that the service account under which the node-p4rest service has been installed is allowed to write to the gate directories of PLOSSYS 4.